Javier is dedicated to optimizing both the customer journey and internal processes, ensuring every delivery becomes an unforgettable experience that combines efficiency, quality, and strong relationships.
With over 15 years of experience in the audiovisual industry, Javier Gagliano is a specialist in Customer Experience, Operations, and Business Development. Throughout his career, he has held roles at major companies, including 20th Century Fox and several leading localization studios. He has mastered strategic negotiations and managed the delivery of dubbing, subtitling, accessibility, and audiobook projects for corporate giants in free-to-air (FTA) television, cable, film, and streaming.
His expertise includes managing operations and multidisciplinary teams, as well as facilitating international transactions in Brazil, Uruguay, Argentina, the USA, the UK, and Spain. Javier has also implemented ERP and CRM systems, designed digital workflows, optimized processes, and enhanced content security with the achievement of the international TPN Gold Shield certification.
By bridging a strategic vision with a customer focus and process management, Javier has established himself as a reference in the industry, particularly in content localization and driving international business expansion.